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Survey and Services | Highlands Cashiers Plateau
Written By: Deena Bouknight | Issue: 2021/12 – December
Local libraries are shaping their futures thanks to input from citizens.
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Beginning in October, the Fontana Regional Library system, serving six libraries in Macon, Jackson, and Swain counties, asked for input via a survey that focuses on factors most important to communities.
The survey has been available online, but there are also paper surveys available at branches. The survey ends this month, and the outcome will help determine the library system’s long-range planning goals and priorities in targeted areas, such as employment and economy, education, broadband connectivity, health and mental health, diversity, and recreation.
Further, the results of the survey will guide partnerships with local organizations.
Carlyn Morenus, branch librarian for Hudson Library, Highlands, noted that local partners are a critical building block of success in Fontana Regional Library system’s communities. She said, “We want to be sure that we are being responsive to the needs and interests of our communities. We’re reaching out to both current library users and those who haven’t used the library.”
Also important for library patrons to know is that the OverDrive app will be discontinued in early 2022, explained Serenity Richards, branch librarian, Albert Carlton-Cashiers Library. The Overdrive app, free to library card holders, provides a plethora of e-book and e-audiobook options, but for the past few years, patrons have been encouraged to download and use the more user-friendly free Libby app, which accesses the same resources.
Plus, the Digital Seniors grant is a project that “addresses the digital divide as it is experienced by senior citizens who lack access to the Internet,” shared Morenus, “who do not have digital skills, or who may not recognize the benefits of internet connectivity. The goal is to provide seniors with both the technology (including internet connectivity) and the skills they need to use digital devices to explore the internet in a way that is meaningful to them on an individual basis. The libraries will provide initial home set-up and ongoing one-on-one instruction on using a Chromebook and Wi-Fi hotspot that participants check out for the duration of the grant period.”
For more information, contact any of the Fontana Regional Library branches as well as local senior centers.
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